Orders and Shipping

Shipping of orders

Orders are shipped Monday to Friday between 9:00 am and 5:00 pm. Delivery costs may vary depending on size, weight and delivery destination.

Shipping time

Mainland Portugal: 3 to 5 working days

Islands: 5 to 7 working days

International: 5 to 10 working days

Please note that our delivery times are only for guidance and are based on time of shipping. PORTUGUESE MASK cannot take responsibility for delays in delivery services beyond our control. However, we will always try to minimize any potential delay.

AT PRESENT, DUE TO THE LARGE VOLUME OF ORDERS RECEIVED, SLIGHT DELAYS MAY OCCUR, FOR WHICH WE SINCERELY APOLOGISE.

Transportation Costs

Transportation costs are expressed in our Terms and Conditions. The Standard National delivery rate, for Portugal - mainland and islands - is €4,50.

The International Standard delivery rate is €8,50.

Free delivery in Portugal area on all orders of €50 and above.

Order Collection

We also offer you the option of collecting your order at our headquarters. Just choose that option at checkout.

Address: Rua D. Luís I, 19 - 3 Andar. 1200-149 Lisbon

Phone: (+351) 213 967 142

Collection times: 11: 00-13: 00/15: 00-18: 30

Please check our Terms and Conditions for more information.

Language
PT-PT
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